A clear next step
How can we help?
Start with the type of resource or purchase you need help with.
Find a website download
Use the private access link from your confirmation page or access email. If you have lost it, request a new link using the email you entered when claiming or buying the resource.
Recover download accessAccess depends on the order remaining fulfilled. Keep private access links to yourself.
Bought on another website?
Some Shop listings open a separate checkout or membership platform. Use that provider’s receipt, access instructions, and support for course access, subscriptions, billing, or refunds.
Those purchases are managed by the destination provider and will not appear in this website’s download recovery.
Find the original listingStill need a hand?
Include the resource or product name, the email used at checkout, and any order reference. Describe what happened and which page you were on. Never send passwords, private access links, or full card details.
brian@brianhanson.comOrganizing an event? Use the speaking inquiry page.