A clear next step
How can we help?
Start with the type of resource or purchase you need help with
Find a website download
Use the private access link from your confirmation page or access email. If you have lost it, request a new link using the email you entered when claiming or buying the resource
Recover download accessKeep your access link private. A refund can turn it off
Bought on another website?
Some Shop listings open a separate checkout or membership platform. Use that provider’s receipt, access instructions, and support for course access, subscriptions, billing, or refunds
Those purchases are managed by the destination provider and will not appear in this website’s download recovery
Find the original listingStill need a hand?
Include the resource or product name, the email used at checkout, and any order reference. Describe what happened and which page you were on. Never send passwords, private access links, or full card details
brian@brianhanson.comOrganizing an event? Use the speaking inquiry page